When a carmaker discovers a defect, two things happen on two different days. First the maker declares it. Then, at some point after that, somebody tells you.
Nobody publishes the distance between those two days. Not because it is hard to work out, because the two dates sit in different columns of a public dataset and nobody has subtracted one from the other.
We did. The middle case is 18 days. The worst on record is ten years.
the maker telling the Netherlands vehicle register
and owners being told
one in ten
worst case on record
Where the wait actually falls
The middle case is not the story. The story is the tail: a fifth of Dutch owners were told the same day, and one recall in twelve took longer than three months to reach them.
- Same day65417.0%
- Within a month1,72144.8%
- One to three months1,00326.1%
- Three months to a year38510.0%
- More than a year812.1%
3,844 recall actions carry both dates. The bands are exact counts, not estimates.
The wait, by the party that filed the recall
| Reporting party | Recalls | Typical gap | Slowest one in ten | Worst | Told the same day |
|---|---|---|---|---|---|
| SubaruN.V. Subaru Benelux | 29 | 96 | 280 | 388 | 7% |
| Honda MotorHonda Motor Europe Benelux Branche | 87 | 78 | 262 | 1,299 | 3% |
| Klintberg and Way PartsKlintberg and Way Parts AB | 25 | 75 | 195 | 402 | 0% |
| Jaguar Land RoverJaguar Land Rover Nederland B.V. | 137 | 54 | 561 | 1,438 | 6% |
| Daimler TrucksDaimler Trucks Nederland B.V. | 134 | 43 | 92 | 265 | 4% |
| Mazda MotorMazda Motor Nederland | 71 | 42 | 154 | 327 | 7% |
| KiaKia Nederland B.V. | 59 | 40 | 133 | 562 | 5% |
| Mercedes-Benz (Cars)Mercedes-Benz Nederland B.V. (Cars) | 321 | 38 | 130 | 1,184 | 3% |
| Mercedes-Benz (Vans)Mercedes-Benz Nederland B.V. (Vans) | 145 | 37 | 119 | 890 | 1% |
| NimagB.V. Nimag | 71 | 31 | 60 | 1,051 | 13% |
| NissanNissan Nederland | 91 | 28 | 119 | 303 | 25% |
| Hyundai MotorHyundai Motor Netherlands b.v. | 77 | 27 | 75 | 448 | 12% |
| Mitsubishi Motor SalesMitsubishi Motor Sales Nederland B.V. | 59 | 26 | 52 | 1,209 | 15% |
| Harley-DavidsonHarley-Davidson Benelux BV | 35 | 20 | 43 | 293 | 14% |
| Volvo CarsVolvo Cars Nederland B.V. | 88 | 18 | 57 | 1,225 | 5% |
| FordFord Nederland B.V. | 207 | 17 | 70 | 495 | 13% |
| Pon's Automobielhandel (Luxury Cars)Pon's Automobielhandel B.V. (Luxury Cars) | 86 | 17 | 76 | 1,150 | 17% |
| Yamaha MotorYamaha Motor Nederland B.V. | 49 | 16 | 30 | 381 | 4% |
| StellantisStellantis Nederland B.V. | 780 | 14 | 106 | 708 | 21% |
| JeeGee MotorsJeeGee Motors B.V. | 31 | 14 | 148 | 1,233 | 13% |
| Triumph MotorcyclesTriumph Motorcycles B.V. | 36 | 13 | 32 | 158 | 25% |
| Tesla MotorsTesla Motors Netherlands BV | 20 | 13 | 55 | 62 | 20% |
| RenaultRenault Nederland N.V. | 139 | 10 | 53 | 516 | 19% |
| KTM SportmotorcycleKTM Sportmotorcycle Nederland B.V. | 41 | 9 | 23 | 248 | 15% |
| Pon's AutomobielhandelPon's Automobielhandel B.V. | 348 | 7 | 33 | 1,970 | 10% |
| Ducati NorthDucati North Europe | 32 | 7 | 31 | 111 | 13% |
| BMWBMW Nederland B.V. | 210 | 6 | 40 | 514 | 33% |
| Piaggio VespaPiaggio Vespa B.V. | 34 | 6 | 14 | 379 | 9% |
| Aston Martin LagondaAston Martin Lagonda Ltd | 17 | 4 | 21 | 49 | 18% |
| Kawasaki MotorsKawasaki Motors Europe N.V. | 26 | 2 | 4 | 14 | 42% |
| Louwman ParquiLouwman & Parqui B.V. | 173 | 0 | 35 | 3,652 | 76% |
Every figure is in days. “Typical gap” is the median, which one long delay cannot drag. Companies filing fewer than fifteen recalls are left out of this table because a median of three is not a pattern; they are still inside every total above.
Why the Netherlands
Because the Netherlands vehicle register, the Dutch vehicle authority, is the only one we have found anywhere that publishes both dates in machine-readable form, for every recall, going back to 2007. Five thousand two hundred and sixty-seven of them.
The United States publishes recall text but not the manufacturer’s own announcement date. The United Kingdom, Canada, France and Poland publish the notice, not the clock behind it. Germany publishes a searchable database with no export. That is not a gap in our research. It is the finding: the only reason this number has never been published is that almost no country lets you compute it.
What the number is, exactly
Days between datum_aankondiging_producent (the date the producer announced the defect), and datum_informeren_eigenaar, the date recorded for informing owners. Both are the Netherlands vehicle register’s own fields. We do not estimate either one and we do not model anything.
It is the date recorded for informing owners, not the day a letter landed on a doormat. The real-world delay a driver experiences is this figure or longer, never shorter.
Why the names are importers, not carmakers
The Netherlands vehicle register records the party that reported the recall, which in the Netherlands is the national importer or distributor. So the table says Subaru’s Dutch importer, not Subaru. A slow Dutch importer does not prove a slow global manufacturer, and we are not going to imply that it does.
What the table does show is that the spread is not a matter of a few days. It is the whole scale. Louwman & Parqui, which brings Toyota and Lexus into the Netherlands, has a median of zero across 173 recalls: the day owners were informed is the day the defect was declared. Subaru’s Dutch importer has a median of 96 days across 29. BMW sits at six days across 208, so volume is not the explanation either way.
These are all reporting to the same regulator, in the same country, under the same rules. Whatever separates the top of that table from the bottom, it is not the law.
What we excluded
Of 5,267 actions, 1,140 do not carry both dates and 302 record an owner-notification date earlier than the announcement date. A negative gap means the record is odd, not that owners were warned before the defect was declared, so those are reported separately and kept out of every figure. That leaves 3,827 usable pairs: 73% of the holding. We would rather publish a smaller honest number than a bigger tidy one.
Take it and check it
The study rebuilds daily at /wp-json/cmvnl/v1/lag, with every figure above plus the full breakdown. The underlying data is the Netherlands vehicle register’s, free and open, at opendata.rdw.nl. Recompute it yourself; we would rather be checked than believed.
The rest of the record
- A million recalled cars with no repair on record: 18% of Dutch recall obligations have no repair logged against them.
- The same recall, two countries, two stories: matched across borders by the maker’s own code, months apart, and described with different severity.
- Was your recall quietly rewritten? Whether the fix for your car has changed since it was announced.
- Proof of what a recall said today: the dated hash manifest.
- The worldwide recall change register.
- Which countries let you see recall changes.
And whether the Dutch notices change after publication
Separately from the dates, the full Dutch wording of the 1,500 most recent recall actions is read every three hours and kept. Since 18 August 2026, 32 of them have been rewritten after publication, and both versions are held here.
Last read 17 September 2026, 08:05 UTC. Freshness of every engine.
A delay is one way a warning loses force. Another is the wording itself: the severity index scores the same defect as it was described in America and in the Netherlands.
Every figure on this page comes from a table you can have. 31 rows, CSV JSON All 14 datasets